Retail Transformation: No-Code Success Stories

July 9, 2024
Digital Transformation
Retail Operations

As retail evolves, so do the tools that support it. 

At Brooklinen, luxurious bed linens promise a good night's sleep, while Buck Mason provides timeless clothing. Behind the scenes, both brands juggle logistics, inventory, customer service, and store operations. Omnichannel has added other challenges, pushing brands to become even more creative and agile.

Managing a physical retail presence involves handling tasks like stocking shelves, processing transactions, and maintaining clean environments, alongside optimizing supply chains, analyzing sales data, and creating memorable customer experiences. It's demanding, and retailers require assistance to maintain balance and stay competitive.

No wonder a lot of retailers have embraced digital transformation. However, there is a new tool in the transformation toolkit that is particularly useful for retailers: No-code.

Let’s dive into some real-life examples of retail chains that faced these challenges head-on and emerged stronger, all thanks to no-code solutions.

(Hint: More background about no-code retail operations)

Retail Operations Automation

Giva, a modern omnichannel jewellery brand, operated multiple physical stores in India. While they had an ERP system, they were unable to customize it fast enough to keep pace with their rapid expansion. As a result, a lot of their retail operations processes were performed off-ERP with spreadsheets and different communication channels.

They adopted a no-code platform to build out applications and software to automate their most complex operations and finance workflows that were leaking money. The no-code software allowed Operations, Finance, Accounting, and Procurement teams to seamlessly collaborate at the point of interaction, eliminating leakages and delays.

Inventory Management

The thought of manually tracking everything, managing endless spreadsheets, and dealing with human errors sounds incredibly frustrating and overwhelming. Traditional methods like Excel can turn inventory management into a complicated process. Straightup Collective found a solution in a no-code platform.

Instead of manually handling everything, their no-code application takes care of the heavy lifting, automatically calculating costs when new items are added to their inventory. The impact has been remarkable—a 75% reduction in errors and a 30% boost in operational efficiency.

Procurement Automation

Licious, a farm to fork meat supplier had a unique challenge in procuring their seafood. The software and processes that they used for poultry and other meat did not meet the requirements of seafood procurement. Making procurements efficient by buying the right quantities at the right price and having them delivered to the right processing plant had many factors which were not just difficult to manage but expensive too. Consequently, their vendor side operations suffered.

They decide to approach a no-code platform to build procurement software that enabled their Procurement and Vendor teams. Within a month, the entire team had moved away from Whatsapp, Google forms, phone calls, and emails to a mobile application. Procurement decision makers could  confidently proceed with strategies because they were now backed by field data that was always updated and synchronized across the organization. Further, they had better visibility into vendor performance on delivery rates, pricing, quality and other parameters, enabling better decisions on vendor relationships.

Supply Chain Optimization

Mission Bicycle Company's goal is to enable customers to design customized bikes. Their previous paper-based system caused errors and delays. So, they created an order management app using a no-code platform. This initiative led to a 500% increase in productivity and saved 45% of work hours weekly, significantly enhancing customer satisfaction.

ERP Integration and Extensibility

Kinetic Events needed a custom ERP solution for event and employee management. They used a no-code platform to create a portal for managers and employees, streamlining event staffing and job assignments with a user-friendly calendar feature. The cloud-based infrastructure allowed secure access from anywhere, transforming their operations and making event management efficient.

This customized ERP solution changed Kinetic Events' operations, and streamlined event management. No more dealing with spreadsheets or clunky software – just seamless, efficient management powered by a no-code solution.

Why No-code for Retail Automation?

Once upon a time, developing software for retail meant hiring developers or outsourcing to agencies and getting hefty bills. With no-code platforms, retailers can create customized software solutions without in-depth programming expertise. No-code tools are all about speed, agility, and putting the power in your hands to adapt and thrive in the retail jungle.

  1. Accessibility & Speed - Imagine you're a retail manager with a brilliant idea for streamlining your store's inventory process, but you have zero coding experience. Enter no-code platforms. No-code platforms let you build apps and automate tasks without needing a degree in computer science. With no-code, you can drag and drop your way to a new app in a fraction of the time it would take to code from scratch. This leads to faster problem-solving, happier customers, and more efficient operations—a win-win.

  2. Cost-Effectiveness - You don't need a large IT team to maintain no-code applications. In many cases, your existing staff can handle it. Building with no-code is typically cheaper because it requires less specialized labor and shorter development times.

  3. Flexibility & Scalability - As your business needs change, your no-code applications can be easily modified to keep up. No-code makes it easy to pivot, whether it's a new inventory system or a customer loyalty program. And if you are growing from one store to a nationwide chain? No problem. No-code solutions scale with you, handling increased data volumes and user traffic without breaking a sweat.

  4. Integration Capabilities - In the world of Retail, no system is an island. Your new no-code app must work seamlessly with existing systems like ERP, CRM, and inventory management. No-Code platforms excel in integration. With robust API integration capabilities, you can effortlessly connect your new solutions with existing systems, ensuring data consistency and operational efficiency.
  5. No-Code ERP solutions bring all your business processes—finance, HR, supply chain, and services—under one roof. This centralization simplifies management and improves visibility across operations. Unlike off-the-shelf ERP systems that might not fit your specific needs, No-Code allows you to build an ERP solution tailored to your unique retail business.

No-code platforms are set to play a pivotal role in the future of retail software development. By enabling rapid, cost-effective, and customized software solutions, they empower retailers to stay agile and responsive to market demands. As technology continues to advance, retailers that leverage no-code solutions will be better positioned to innovate and thrive in an increasingly digital world.

Read our piece on how multiunit retailers can use no-code to streamline your operations, reduce errors, and boost efficiency. Meanwhile, oo you have a retail problem that needs a quick fix? Think of Hubler as the Swiss Army knife of retail no-code platforms.

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